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📰

Newsletter Guide

Send beautiful email newsletters directly from your Study Room — reach your members and external subscribers with curated updates, announcements, and long-form content.

👥 Who Can Do What

Action👑 Owner⭐ Moderator👤 Member
Enable / disable newsletter
Compose drafts
Send newsletters
Delete newsletters
Manage subscribers
Read sent newsletters
Opt out of email delivery

Only the room owner can send to prevent accidental mass emails being sent to subscribers.

1Enable the Newsletter

The newsletter is off by default. Turn it on in room settings first.

Go to your room Settings and scroll to the Newsletter section. Toggle Enable Newsletter on. The Newsletter tab becomes visible in your room navigation immediately.

2Composing a Newsletter

Click Compose Newsletter from the newsletter page to open the editor.

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Title

Internal name for the newsletter (only you see this). Useful for organising your archive, e.g. 'April Update' or 'Issue #12'.

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Subject line

What recipients see in their email inbox. Make it compelling — this is the headline.

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Content

The body of your newsletter. Uses a rich-text editor — you can add headings, bullet points, bold text, links, and inline images.

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Excerpt

Optional short teaser shown in the archive list. If left blank, the first lines of content are used automatically.

Email Templates

📝CleanDefault

Minimal, text-focused layout. Ideal for updates and announcements. Loads fast in all email clients.

🏷️Branded

Adds your room name and description as a header. Great for brand consistency.

🎨Rich

Full-featured layout with hero section and styled content blocks. Best for image-heavy issues.

Saving vs Sending

💾Save as DraftOwner + Moderator

Saves without sending. You can come back to edit the draft later. Drafts are only visible to owners and moderators.

🚀Send NowOwner only

Sends immediately to all subscribers. This cannot be undone. Review carefully before sending.

Tip for moderators: Save a draft and ask the room owner to review and send it.

3Managing Subscribers

Your subscriber list combines room members and external email subscribers.

👥 Room Members

  • ✓ Auto-subscribed when they join the room
  • ✓ Emails sent to their account email address
  • ✓ Members can opt out in their preferences
  • ✓ Banned or muted members are excluded
  • ✗ You cannot force a member to subscribe

📧 External Subscribers

  • ✓ People outside the platform (no account needed)
  • ✓ Add individually or import via CSV
  • ✓ Receive a confirmation email by default
  • ✓ Must confirm before receiving newsletters
  • ✓ Can unsubscribe via link in every email

Adding External Subscribers

Manual (one-by-one)

Enter name + email. Add optional tags for segmentation. Check Skip Confirmation if you have prior written consent (e.g. a sign-up form you manage).

📊CSV Import (bulk)

Upload a CSV file or paste CSV text. Format: email,name (one per line). Duplicates are skipped automatically.

Important: Always have consent before adding external email addresses. Sending to people who didn't ask to receive your newsletter is spam. Use Skip Confirmation only for people who explicitly signed up through a channel you control.

4How Members Subscribe & Unsubscribe

Every room member is automatically opted in when they join. Here's how they manage their subscription:

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Opt out via Preferences

Members go to My Desk → Preferences for the room and toggle off Newsletter emails. This affects only that room's newsletter.

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Unsubscribe link in every email

Every newsletter email includes a one-click unsubscribe link in the footer. Clicking it immediately removes the recipient from future sends — no account login required.

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External subscriber confirmation

When you add an external email (without skipping confirmation), they receive a confirmation email. They must click to confirm before they receive any newsletters. Unconfirmed subscribers are shown in the subscribers list but never emailed.

5Analytics & Stats

The newsletter dashboard shows key metrics at a glance.

👥Subscribers

Total active recipients — opted-in members plus confirmed external subscribers.

📬Sent / Drafts

Count of sent newsletters and drafts in progress.

📈Avg Open Rate

Average percentage of recipients who opened each sent newsletter. A good benchmark is 20–30%.

📚 Newsletter Archive

All sent newsletters are stored in the archive accessible to every room member. Members can browse past issues at any time from the Newsletter page — even if they weren't subscribed when the newsletter was sent.

The archive shows the title, subject, and send date. Clicking a newsletter opens the full issue rendered with the chosen template — identical to what subscribers received in their inbox.

💡 Best Practices

Write a compelling subject line

The subject line determines whether recipients open the email. Keep it under 50 characters, be specific, and avoid spam trigger words (FREE, URGENT, !!!).

Use the Branded or Rich template for regular issues

The Clean template is great for quick announcements. For recurring newsletters (monthly digest, weekly roundup), Branded or Rich templates make each issue feel like a proper publication.

Preview before sending

Save as Draft first and use the Newsletter archive to review how the content looks rendered. Moderators can help proof the content before the owner sends.

Keep a consistent cadence

Subscribers expect regularity. Whether it's weekly, monthly, or ad-hoc, set expectations early and stick to them.

Don't spam

Only send newsletters when you have something genuinely worth sharing. Frequent irrelevant emails increase unsubscribes and hurt your open rate long-term.

Clean your list periodically

Review the Subscribers page and remove confirmed-but-inactive external subscribers. A smaller, engaged list has better deliverability than a large stale one.

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